• +971 545815173
  • sales@infigon.com

Frequently Asked Questions

Visit the Products Section on this Web site to find a list of many of our products.
Our pricing section can help you choose right product by compairing features. we even offer free version to evaluate our application. visit iBilling.net for evaluating free demo.
Infigon Infotech LLP.
Email : info@infigon.com
Phone : 080 679 35724
If you suspect the iBilling ERP you have purchased may be counterfeit, write us at info@infigon.com.

Infigon may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively "Visitor Data"). The Infigon internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is collected in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively "Traffic Data").

We use information we collect from the Online Services to communicate with you, process your orders, facilitate your transactions with our third-party marketing partners, and inform you of offers and discounts. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance.

User and Authorized Contact Access to Order Information. Infigon will give you, or anyone listed as an authorized contact for your account, information about your order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information. If you want someone to have access to your order, you must list them as an authorized contact or they may not obtain information. For some products, we may provide information about your order to other individuals named in the order, such as executors named in a last will. For product-specific information about who may request information about your order, please contact Customer Care at info@infigon.com
Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers (SSL). Documents are delivered to you via UPS or similar overnight delivery services, the Indian Postal Service, or email. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site, Applications, or through the use of our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE, APPLICATIONS, AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
We use personal information you provide to fulfill your request for information, products or services. We may seek your general consent to provide additional information, products or services. We give you notice of how your information will be used at the point of collection. We may personalize our Web sites to provide you with a customized interactive experience, and we may target our marketing and health care messaging on those sites based on information we have about you. For a more detailed description of "uses" please see our full Privacy Statement.

you can cancel your subscription anytime, we have No Questions Asked refund policy

No, There is no bond and we dont follow any locking period concept, at Infigon we believe in retaining customers by providing quality service
No . you will have to obtain a fresh licence from Infigon for every copy. and you are not allowed to white label any of our products.
No we dont allow to resell or white label our products. any attempt to do so will be dealt as per law.
Visit the Products Section on this Web site to find a list of many of our products.
Our pricing section can help you choose right product by compairing features. we even offer free version to evaluate our application. visit iBilling.net for evaluating free demo.
Infigon Infotech LLP.
Email : info@infigon.com
Phone : 080 679 35724
If you suspect the iBilling ERP you have purchased may be counterfeit, write us at info@infigon.com.
We use CCAvenue Payment gateway to process all payments. soon we will be integrating PayU and other payment gateways
Failed Transaction means we have not received your payment.In that case if amount is deducted from you bank account then it will be held by CCAvenue and refunded back to you based on CCAvenue Refund Policy.
If amount is not deducted from your bank account then you can reinitiate the payment process
Yes you can contact us at support@infigon.com for any refund related queries, we can check your eligibility for refund and process the refund within 7 Working days after deducting Payment gateway commission.
Everyone who is not satisfied with our services is eligible for refund.
Processing your refund may take upto 7 Working days
  1. 100% Refund : If Cancelled within your evaluation period of 30 Days
  2. Partial Refund : If Cancelled after 30 Days , we will deduct amount for daily basis and refund remaining amount.